I don’t know about you, but I’m noticing that many spas are stepping up their game and creating “wow” factors in the treatment room. One day spa owner who is always ahead of the pack is Blanca Caballero, owner of AvantGard Spa. “We take our guests on a relaxing getaway journey with culturally themed, uniquely […]
I remember when I first joined the spa industry 12 years ago while consulting with Pevonia and getting ready to launch my first Spa business educational program. I thought the best way to promote it would be via email. So I set up a meeting with Pevonia’s IT department. I was excited about showing them […]
Six years ago I was honored to be a on a fund raising committee for City of Hope, a bio-medical research and treatment center located just outside of Los Angeles dedicated to the prevention and cure of cancer, HIV/AIDS, diabetes, and other life threatening diseases. Having toured the facility and getting to see firsthand the […]
I think many of us waste too much time on negative thoughts, and even how we will cope with situations that haven’t even happened…and may not ever happen… I attended an educational event awhile back, which was a weekend getaway centered on higher ground leadership. I participated in numerous workshops that weekend, but this one […]
Sometimes it just feels like all I do is research…then write…research…and then write some more, and so on and so on…business manuals, reports, power points, webinars, programs, articles, blogs, whitepapers, eBooks, eNews, emails, press releases, tweets…what have I missed? All in the name of content, right? Because I know that content really is king, and […]
While October has been officially recognized as National Breast Cancer Awareness Month for more than 25 years, the statistics from the American Cancer Society are still shocking: —–One out of every eight women (12%) will develop breast cancer. —–Breast cancer is the second leading cause of cancer death in women, after lung cancer. —–One out […]
Autumn is here! Time to usher in the season with a few special touches that will delight your guests. From warm shoulder wraps to a beautiful, inviting bath bar, it’s all about creating a sanctuary for relaxation. But, shopping is therapeutic too, right? So, be sure to include fun products in your retail area so […]
Las Vegas was the last place I expected to receive a mud treatment with Copper River Delta glacial silt from Alaska. At Universal’s Spa Day Event at The Cosmopolitan, however, I was able to experience an amazing body treatment featuring Alaska Glacial Mud . Expert spa therapist Denette Kennison started off the treatment with a […]
It’s a common lament, especially this time of the year. We’ve only just gotten into the mindset of one season when we’re pushed into the next, ready or not. You can’t add days to summer, but you can help your clients embrace autumn and be ready for the holidays with a few creative additions to […]
When creating a special report on Staff Compensation awhile back, we mentioned that businesses were reporting a world-wide “shift in drivers” when attempting to staff-up their spas. A growing number stated they were no longer in the driver’s seat when it came to staff controls; but rather employees were more frequently occupying that seat. Today, […]