This topic is divided into two parts. In this post, I will share some thoughts to help you create one of the most important aspects to your guests’ sense of arrival. The next post will provide some concepts and best practices to help foster your team’s positive energy. In many cultures, a door, especially the […]
The Global Spa Summit is an invitation only gathering of key decision makers. One of the reasons it has been such an effective organization is that they continue to keep the group very small, allowing for efficient execution on selected initiatives, which results in clear, meaningful outcomes. In other words, they’re lean and get things […]
Did you know there is hard science backing the efficacy of spa treatments? Plenty of data exists that will give you the evidence you need to show your clients the medical and healing benefits of the services you are providing to them. The Global Spa Summit has created a new tool that will make it […]
Ellen Clark Since 1968 there has been a 40% decrease in the number of animals used in biomedical research and testing in the United States. —Animal Testing Facts There is ongoing debate concerning animal testing in the personal care industry. Some feel that it is necessary for safety and toxicology reasons, while others assert that […]
At the recent Global Spa Summit, renowned research company Diagonal Reports presented the results of their latest research into consumers and the US beauty market, entitled “Consumers Speak About New Beauty Trends: Are Spas Listening? Or Are Spas Missing Out?” Jacqueline Clarke, Research Director, delivered the presentation, which was moderated by Anna Bjurstam of Raison […]
As those who work in the fashion industry know, future direction is always driven by trends. Designers attend fabric shows to get ideas about texture and color, and a year later, we see the fruits of those labors in clothing collections. Spas and salons also need to pay attention to trends in order to remain […]
Marti Morenings The Global Spa Summit (GSS) began with rousing opening remarks by its president, Susie Ellis, as she summarized the accomplishments over the past 12 months and then asked the delegates to think about the future projects that GSS might support. She energetically stated, “By galvanizing all 80,000+ spas around the world and an even larger […]
Have you made your plans to attend IECSC Las Vegas June 18-20? The Universal Companies team will be there offering free education on a variety of spa industry topics. Plan your schedule now to make sure you don’t miss these amazing classes! Oxidants, Antioxidants, and Skin Aging: Separating Fact from Fiction. Saturday, June 18, 9:00-11:00 […]