I just read an article about how the NBA contract negotiations are stuck over essentially over a “commission” dispute for league earnings. It seems that last year, NBA players earned 57% of the revenue generated while owners were left with only 43% to pay the bills and were losing money. The players have finally conceded to take just 52.5 % of the BILLIONS of dollars worth of revenue, but that amount will still cause the owners to lose money so there is “no deal” yet. Thus the NBA lockout and lack of play for the first four weeks of the regular season.
What really struck me other than the sheer dollar amount of money going into this “sport” and entertainment vehicle was the fact that the NBA players would rather the whole league be CLOSED for business indefinitely–causing everyone involved in it to lose money–instead of working together to make sure everyone could profit from it being open.
I hate to say it–and I’m sure this will hit some service providers out there wrong way–but I’ve actually heard this kind of rhetoric from my own former staff members (and reported from spa and clinic owners who also heard it from their staff members).
Time and time again I hear stories of owners who are foregoing a paycheck to keep the doors of their business open while employees (mainly service providers) complain that they do ALL the work and need to get paid more. That is so unfair.
Something has to change. I’m not really talking about compensation here–that is SO not my area of expertise as a consultant. What I mean is that a change has to come in the understanding on the part of the “players” on our teams. Whether in basketball or beauty, those working in a business have to understand, that without the owners, there would be no “game” for them to play. Without the team’s home court or the spa facility, there would be no place to practice or play the art/sport they love and make a living in.
So what to do about it? I guess more than anything this is a rant–something I very rarely do. But perhaps it is also a call to action for everyone in our industry.
For business owners, take steps to educate your staff about what it really costs to run your business.
For schools and instructors, include curriculum for your students about the realities of business.
For vendors and product manufacturers, provide support and other incentives to employers to pass on to their team members (education, free products, bonuses, etc.) so that they can “pay” them more without offering unaffordable commission rates or digging deeper into their ever shrinking bank accounts.
And for service providers working for someone else, broaden your thinking beyond what’s in it for you. Recognize that to be successful in your career, you need a place to practice your craft that is stable and profitable for everyone in it.
The success of our industry and the professionals/businesses in it cannot come without us all working together holistically. Together we can all achieve more and have a deeper, more powerful impact on all the clients who come to us.