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Archive for November, 2011



Still a Yelp Hater? It May be Time to Take Another Look

Published on November 1, 2011

Back in 2007, we were all Yelp haters. Now most of us, to paraphrase Dr. Strangelove, “have learned to stop worrying and love the Bomb.” We understand that this is simply the brave new world of customer service: performed while stark naked, on a high wire, over a flaming pit. Otherwise, exactly the same principles […]